Veterinary Technical Services

 

Veterinary Technical Services is a team of veterinary surgeons and veterinary nurses who are committed to helping you provide the best veterinary care through the provision of product advice and clinical case discussion.

 

Contact details for all species enquiries

Tel: 01344 746957 (UK) / 01 291 3985 (IE)
Email: vetenquiries@boehringer-ingelheim.com
Service hours: 9am-5pm Mon-Thurs | 9am-4.30pm Fri
Emergencies 24/7 (via telephone only)

 

Additional resources for Pet enquiries

Case advice request forms

Please note that in order to use the case advice request form, you need to have Adobe Acrobat Reader installed on your device.

 

TST Case Advice Request Form   TST Diabetes Case Advice Request Form

Live Chat

Simply click on the live chat icon on the bottom right of this page to start a live conversation with one of our Pet Technical Services Vets.

Please note that to use the chat feature, you need to enable cookies from BI Academy in your browser.

Live chat offers flexible technical support:

 

• Can be picked up between consults and surgery allowing you to return to the chat until your enquiry is resolved, for up to 72 hours.
• Accessible via the web browser on your smartphone, tablet and desktop.
• Find out more on the video below.

 

 

The Technical Services Team (Pet)